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My Account

From My Account you can manage your profile, change your password, customize the app's colors, link your Google or Facebook account, and set up security options such as passkeys.

How to access

Click your name in the top bar and select My account, or open it from the side menu.

My Account page

Personal data

You can edit your basic information:

  • Username: Your username (the one you use to sign in).
  • First name: Your full name.
  • Last name: Your last name.

Click Save changes to apply the changes.

Change password

Accounts without a password

If you created your account with Google or Facebook, you may not have a password yet. In that case the card reads Create password and step 1 (Current password) does not appear: just fill in the new password and confirm it.

If you want to change your password, follow these steps:

  1. Enter your Current password (the one you use now).
  2. Enter the New password. It must have:
    • Minimum 10 characters.
    • At least one uppercase letter.
    • At least one lowercase letter.
    • At least one number.
  3. Confirm the new password by typing it again.
  4. Click Change password.

The strength indicator shows you how strong your password is while you type it.

Color theme

You can customize the app's colors so it looks the way you prefer:

  1. In the Color theme section, you will see circles in different colors.
  2. Click the color you like.
  3. The change is applied immediately.

Available colors (their names show in Spanish regardless of your interface language): Azul (blue, default), Verde (green), Purpura (purple), Terracota (terracotta), Rosa (pink), and Blanco (white).

Language

You can choose the app's interface language:

  1. In the Language section, you will see the available options: Espanol, English, and Portugues.
  2. Click the language you prefer.
  3. The change applies immediately across the whole app, and to this user guide as well.

Dark mode

You can switch between light mode and dark mode based on your preference or the lighting in your office. You do not need to go to My Account to change it:

  1. In the top bar, click the sun or moon icon (on the right, next to your name).
  2. The change is applied immediately across the whole app.
  3. Your preference is remembered the next time you sign in.

Tip

Dark mode reduces eye strain in low-light environments and works well with any of the color themes.

Google Sign-In

Linking your Google account lets you sign in with a single click, without typing your password each time.

  1. In the Google Sign-In section, click the Google button.
  2. Select your Google account in the window that appears.
  3. Once linked, you will see a confirmation message with a green check mark.
  1. Click Unlink Google.
  2. Confirm the action.

After unlinking, you will need to use your password to sign in.

Important

Google Sign-In is only available for accounts that are no longer in their trial period.

Facebook Login

Linking your Facebook account lets you sign in with a single click, without typing your password every time.

  1. In the Facebook Login section, click the Link Facebook button.
  2. A Facebook window will open where you confirm access.
  3. Once linked, you will see a confirmation message with a green check.
  1. Click Unlink Facebook.
  2. Confirm the action.

After unlinking, you will need to use your password (or another linked method) to sign in.

Important

Facebook Login is only available for accounts that are no longer in a trial period.

Google Calendar

If you have the Scheduling feature active and your Google account linked, you can connect Google Calendar so your appointments sync automatically with your Google calendar.

How to connect Google Calendar

  1. In the Google Calendar section, click Connect Google Calendar.
  2. A Google window will open asking for permission to create events on your calendar.
  3. Click Allow.
  4. Once connected, you will see a message confirming that sync is active.

What syncs

  • Every time you create an appointment in Mis Pacientes, an event is created automatically in your Google Calendar with the appointment details.
  • Sync goes from Mis Pacientes to Google (changes made directly in Google Calendar do not appear in the system).

How to disconnect

  1. Click Disconnect Google Calendar.
  2. Confirm the action.
  3. Future appointments will no longer sync, but events already created in Google Calendar are not deleted.

Passkeys

Passkeys let you sign in without typing your password, using your fingerprint, Face ID, or a USB security key. They are more secure than passwords and much faster.

How to register a passkey

  1. In the Passkeys section, type a descriptive name to identify the passkey (e.g.: "My laptop", "Office computer").
  2. Click Register passkey.
  3. Your browser will ask you to authenticate with your fingerprint, Face ID, or a security key.
  4. Once registered, the passkey appears in the list with its name and registration date.

You can register up to 3 passkeys (for example, one on each computer you use).

How to delete a passkey

Click the delete button (X) next to the passkey you want to remove.

How to sign in with a passkey

  1. On the sign-in screen, enter your ID document or username.
  2. Click the Passkey button.
  3. Your browser will ask you to authenticate with your fingerprint, Face ID, or a security key.
  4. That's it — you go straight into the system without needing a password.

Tip

Register passkeys only on personal computers or computers in your office. Do not register them on public or shared devices.

AI assistant

You can connect an artificial intelligence assistant (for example Claude or ChatGPT) to help with your practice: search patients, see your appointments, book or cancel appointments or note an absence, just by asking.

Before connecting

The assistant is a service from another company that you choose and pay for. Mis Pacientes is not part of that service. When you connect it, the data the assistant reads is sent to that company's servers, which may be outside Paraguay. You decide to share that data and you are responsible for it: get your patients' consent when the law requires it. On personal plans, some companies may use conversations to train their models: we recommend a business plan or turning that option off.

What it can see: your patients' first name, last name, ID, phone, email, date of birth, gender, insurance and contract; and your appointments, office hours, absences (with their reason) and a summary. It never sees clinical records, prescriptions, medical leaves, studies, odontogram, diagnoses, allergies or appointment notes.

What it can do. You choose one of two options:

  • Read only: it only looks things up.
  • Read and write: it also books, confirms and cancels appointments; changes a patient's phone, email, insurance and contract; creates and deletes absences; creates, edits, deactivates and deletes office hours (office hours with appointments are only deactivated); and changes your name, theme, language and PDF letterhead titles. It cannot create or delete patients, or touch clinical data, your username, password or email.

This feature is not available during the free trial.

Connect from Claude or ChatGPT

  1. In the assistant's settings, add a custom connector with the address https://mispacientes.com.py/api/mcp/.
  2. Press Connect. A Mis Pacientes screen opens; sign in if asked.
  3. Check the connector's name and the web address it will return to: it must be the assistant you are using.
  4. Read the text, choose the scope, tick I have read and accept and press Authorize.

Connect with a token (Claude Code, Codex)

  1. In My account, in the AI assistant card, press Connect assistant.
  2. Read the text, choose the scope, tick I have read and accept and press Generate token.
  3. Copy the token and the command shown. The token is shown only once: anyone who has it can see the data described above.

Control and security

  • There is only one active connection: connecting again, or generating a token, replaces the previous one.
  • The token expires after 90 days. A connector connection renews itself while it is in use and expires after 90 days without use.
  • Press Revoke access to stop the assistant immediately.
  • Assistant activity shows everything it did. Review it: the assistant can make mistakes.
  • To cancel an appointment, the assistant must ask for your confirmation.
  • For safety, the assistant can make up to 30 changes every 15 minutes.

Log out

To log out:

  • Click your name in the top bar and select Log out.
  • Or use the log out button at the bottom of the side menu.