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Calling System

The patient calling system lets you display, on a screen in the waiting room, the appointment and name of the patient being called.

How it works

Calling system screen

The calling system has three display modes:

Patient being called

When a patient is called, the screen shows:

  • Appointment number in large text (e.g.: "Appointment 3").
  • Patient name.
  • Location of the office.

YouTube video

When no patients are being called, it shows the YouTube video configured in the Waiting room.

Waiting screen

If there is no video configured and no patient being called, it shows the text "Waiting room".

Call a patient

You can call a patient from the appointment list:

  1. Go to Calendar > Appointments.
  2. In the current day's appointments with status Waiting, click the Call icon (megaphone) of the desired appointment.
  3. The calling system screen will show the patient automatically.

Tip

Open the Calling system page on a screen or TV in the waiting room so patients can see when they are called.

Requirements

  • The calling system feature must be enabled on your account.
  • The appointment must be from the current day and in Waiting status to be able to call the patient.